What to expect

Quality chiropractic care

Frequently asked questions

Answers to common queries about how we deliver our services:

Q1. What will happen on my first visit?

Your initial consultation will usually take about 40 minutes, depending on the complexity of your case. After we collect information on your health history, a thorough physical examination will be performed to determine your diagnosis and treatment plan. If we do not think we can help you, we will refer you to an appropriate general practitioner or other healthcare provider.

Q2. Will I be treated on my first visit?

Usually, if the diagnosis is not complicated. If you are in pain, you may be seeking immediate relief. However, sometimes you will need X-rays or an MRI before treatment begins, in which case we will refer you to an appropriate provider before booking you in for a follow-up appointment.

Q3. What if I miss an appointment or need to cancel?

We encourage our patients not to miss their appointments as it can disrupt the progress of their treatment. We require 24 hours notice for cancellations or there may be a 50% charge for a late cancellation.

Q4. Will I need to keep coming into the clinic?

You are likely to need an initial intensive course of treatment. One adjustment builds upon another and will result in a cumulative benefit. Some conditions are acute and may only require one or two visits to resolve. However, most people find an overall health benefit and choose to continue chiropractic care as part of their lifestyle.

Q5. What do you treat?

We diagnose and treat disorders of the nervous and musculoskeletal system, and so we treat the entire body, not just conditions such as headaches, back or neck pain. We also address the extremities including shoulders, elbows, wrists or ankles. Adjustments stimulate the nervous system that controls and co-ordinates our joints and associated structures so your body can function better.

Q6. What clients do you work with?

Everyone, from babies to older people, including pregnant women, and people with a disability or osteoporosis. Chiropractic care is safe, and treatment is tailored to meet your specific circumstances.

Q7. What are your fees?

– $140
– $120 (pensioners & children under 16)

– $75
– $70 (concession and children under 16)

– $85
– $75 (pensioners & children under 16)

Q8. Can I claim on private health insurance?

KATANNING: We have a HICAPS terminal where you can claim on the spot if you have a private health fund.

ALBANY: You will receive an email receipt to claim back from your private health fund.

Q9. What if I am on an enhanced primary care plan from my GP?

You will need to pay for your consultation on the day of your service. Then, with your receipt of payment you can later claim from Medicare for any allocated treatments.

Q10. What if I am transferring between Great Southern Chiropractic’s two clinics?

We’re happy to see you at either of our Katanning or Albany clinics. If you usually attend our Katanning clinic and plan to attend the Albany one, or vice versa, simply let us know when booking (either online or over the phone).

Q11. What qualifications do chiropractors have?

Like all Australian chiropractors, ours have been trained for five years at an accredited university and are required to adhere to the professional standards of the Australian Health Practitioner Regulation Agency. At Great Southern Chiropractic we are members of the Australian Chiropractors Association.

Book an appointment online

or call 9821 7999

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